Best Supermarket POS Software: Comparison Guide

Imagine working with an assistant who automates all your chores, including your most advanced and difficult tasks. This is what an efficient Point-of-Sale (POS) system can do for supermarkets and grocery stores.

03/09/2024

Inventory management, customer engagement, payment processing — you name it. POS systems can boost store operations of small to large-scale supermarkets.

That’s why choosing the perfect POS tool for your grocery store is important.

We gathered three innovative POS systems and laid out their features. This lets you compare which software best fits your supermarket’s needs.

Best Supermarket POS Software in the Market

1. ECRS CATAPULT

Let’s get the ball rolling with ECRS CATAPULT.

The CATAPULT system is an all-in-one business intelligence tool for grocery stores. The software prides itself on fully connecting to every activity within the store.

In terms of unified transactions, CATAPULT is the first of its kind. ECRS partnered with K-VA-T to launch the first unified transaction system in the grocery industry. That’s something, isn’t it?

That’s not all, though.

Data is at the heart of CATAPULT’s capabilities. Their analytics capabilities allow supermarkets to analyze sales data, customer experience, and even employee management.

Let’s delve deeper into the advanced features of CATAPULT, shall we? Take a look:

ECRS CATAPULT Best Features for Grocery Stores

  • Unified Transaction Logic: The CATAPULT Transaction Server allows for unified transactions on all platforms. All transactions will have the same business logic on self-checkout terminals, website orders, and mobile apps. This is ideal for multi-unit stores.
  • RegisterGuard Protection: Protect your transactions from network errors or failures. CATAPULT’s RegisterGuard feature provides immunity for each transaction touchpoint of your supermarket. This way, you’re assured that customers can purchase orders without error.Unified Transaction
  • LoyaltyBot: Increase the value that each customer brings to your business. LoyaltyBot automates your marketing campaigns with loyalty triggers, weekly spend incentives, and easy-to-use gift cards. LoyaltyBot can also manage loyalty programs at scale.
  • WebCart 2.0: CATAPULT makes it easier for traditional stores to transition into digital functionality. WebCart provides inventory synchronization, multiple payment methods, and personalized product recommendations.
  • Autonomous Self-Checkout: Increase the efficiency of your grocery retail store with self-checkout options. CATAPULT provides customer assistance alerts, multi-item scanning, and abandoned cart detection. Self-checkout options reduce long lines, especially during peak hours and days.
  • Stream-Powered Updates: You don’t have to worry about updating your POS system. Stream automatically sends software updates to your CATAPULT, ensuring its efficiency and security.

Additional Benefits:

  • Dedicated project manager to assist in database management and support training
  • Intuitive dashboard to monitor all business decisions and activities
  • DemandFill 2.0 tool that analyzes customer demand to predict stock replenishment levels
  • Back office management tools to provide valuable insights on operations efficiency
2. Revel Systems

Did you know that a simple iPad device can streamline operations in the grocery industry?

Well, of course, the iPad is not just a “simple” device. Rather, it’s a powerful tool you can use as a POS system. That’s exactly what Revel Systems is all about.

Revel is an advanced system you can easily set up on an iPad. It is cloud-based, which enhances its convenience and mobility. You can take it wherever you set up shop!

Still, convenience is just one aspect of Revel’s brilliance.

Even if it’s on an iPad, the number of retail tasks you can do is countless. Here are some of its most helpful features:

  • Hybrid Architecture: Are you worried about constant network interruptions in your location? That won’t affect Revel so much. Its hybrid system automatically queues and processes offline payments as soon as the connection returns.
  • User-Friendly Interfaces: Revel is unique for its easily customizable dashboard. Its user-friendly iPad interface is perfect for small businesses and stores. You have access to everything you need in just one dashboard.
  • Delivery XT: Are you avoiding the hassle and fees of third-party delivery apps? Don’t worry—Revel also offers in-house delivery services. These services offer seamless integration between your products and delivery orders.
  • Loyalty XT: We can’t stress enough the value of loyalty programs to e-commerce brands like grocery stores. Revel’s Loyalty XT utilizes data to upsell products and offers individualized promotions to each customer.
  • Revel Data Connector: Revel’s intelligence capability is a next-level tool. It provides detailed reporting on purchase history and other key product metrics, helping you make data-driven decisions that will boost your supermarket’s overall performance.

Additional Features:

  • PCI-compliant cloud technology to further protect business data and customers’ information
  • Advanced inventory management to increase customers’ awareness of product stock-outs and availabilities
  • Kiosk XT tool that offers self-checkouts and increases the efficiency of retail operations
3. SpotOn

A point-of-sale system that comes with 24/7 expert support is such a game-changer.

That’s where SpotOn enters the picture. Their client support services are second to none. They’ll answer your questions and fix every error any time of the day.

Moreover, SpotOn offers versatile POS features for grocery stores. These help you track sales on all fronts and process payments in every channel.

Look at these SpotOn capabilities that will help you manage your grocery store:

  • Unified Dashboard: SpotOn POS system offers a unified dashboard for ease of access. The dashboard has every small detail, including gift cards, virtual terminal, and marketing data.
  • Centralized Reporting: Elevate your business by keeping track of your sales performance. You can view centralized sales reports any time, and print them directly from the POS.
  • Integrated Marketing: Your point-of-sale system can also be your marketing buddy. Handle customer loyalty rewards and review management right from your POS system.
  • Handheld POS: SpotOn provides a lightweight but durable handheld POS. You can take your POS anywhere in your grocery store. This helps save more time and increase supermarkets’ profitability.

Additional Features:

  • Built-in camera and external barcode scanner for effortless scanning
  • Competitive pricing options tailored to your business’s unique needs
  • Web design experts to help you create an optimized online grocery store
  • Data collection capability for marketing and predictive analytics purposes

What is a Grocery Store POS System?

A grocery store POS system is an all-around management tool that handles supermarket-related tasks. These tasks range from inventory management and mobile payments to checkouts and back office management.

Speed and convenience are at the core of a supermarket point-of-sale. It’s for these elements that POS remains essential for supermarkets.

In fact, the global market for mobile POS systems is set to reach $3.76 trillion in 2024.

What makes POS unique today is its integration with customer engagement practices. You can integrate discounts and rewards for all purchases. Plus, you get access to sales analytics that allows you to offer targeted promotions.

A modern POS is crucial for the success of supermarkets and retail stores. That’s why selecting the software best fits your supermarket needs is important.

What Features Do I Look For in a Supermarket POS System?

Depending on your business goals, there are specific features you’d want from a supermarket point-of-sale system.

Here are your options:

  • Inventory Management: Stock availability is key in managing retail brands like a supermarket. Look for POS software that offers real-time stock alerts and inventory reordering. Automatic inventory restocking lets your suppliers know about inventory deficiencies.
  • Checkout Capabilities: Provide self-checkout options to your customers. This way, your grocery store can reduce long lines and focus on assisting customers in other aspects.
  • Online Ordering: Your retail store should have online ordering capabilities. There are POS systems that provide both ordering and delivery options.
  • Customer Experience: Your customers deserve personalized attention. Provide discounts, incentives, and loyalty rewards right from your supermarket POS. You can also track historical data to manage targeted ads or promotions.
  • Payment Processing: Every supermarket POS system should have efficient payment processors. The software should cater to a wide variety of payment methods, including credit cards, debit cards, and mobile wallets.
  • Tailored Pricing: Look for POS software that offers pricing options tailored to a retail store’s needs. For example, you can cut down on costs by only availing yourself of the features that your supermarket specifically needs.
  • Business Analytics: POS systems can monitor sales trends, inventory fluctuations, and revenue surges. This information will help you manage your overall supermarket operations.
  • Mobile Integration: Mobile app integration is a powerful feature for supermarket POS systems. This lets customers see purchase receipts, personalized recommendations, and product specifications.
  • Scalability: Do you plan to diversify or expand as a retail store? Your POS software should be able to handle large-scale orders and product offerings.

Work with POS Experts

It might be a bit difficult to assess which POS software best fits your store. There are various factors to consider, including software relevance, market trends, and ongoing support.

That’s why supermarkets link up with POS experts.

For example, an experienced POS team like DBS can recommend and implement the most suitable POS software for your business. They’ll factor in your needs, budget, location, and niche market.

Plus, these experts will set up the software for you. It’s a hassle-free, cost-effective way of implementing and maintaining your POS system.

Conclusion

Without a proper POS system, managing your store becomes doubly hard.

Imagine the variety of product stocks you need to track and the sales you must monitor. How about if there is a network interruption in your location? Can your POS software handle offline sales if the need arises?

You’ve got to consider all these factors, even to the smallest details.

Why? It’s because a point-of-sale system should be your supermarket’s right hand. Every aspect of your operations can now be handled through the system.

Choosing the best-suited POS software is game-changing for your supermarket.