8 Ways Your Business Benefits From a Cloud Based POS System
Cloud technologies have revolutionized POS systems.
Virtually every type of business and storefront benefits in some way from a cloud based POS system. Whether you’re a full-service restaurant, pizzeria, bar & nightclub, or hotel, cloud-based POS systems are perfect for whatever type of business you run.
A cloud based POS system removes so many of the issues you’d have to deal with older technologies while allowing you to focus more on your business and customers. These days, cloud-based POS systems do more than simply process orders. They can help you maintain accurate records, get up-to-the-minute details on what’s going on, gain access to valuable customer marketing metrics, and so much more.
What Are Some of the Benefits of a Cloud Based POS System?
Every year, new advancements in technology and software allow these innovative systems to do even more for businesses of all sizes. You must stay on top of the latest trends and developments to enjoy the most benefits for your business. These are a few reasons why a cloud based POS system is better than traditional systems.
Remote Management & Access
One of the most significant and obvious advantages of a cloud based POS system is that you can access your company’s data from virtually anywhere you have access to an internet connection. Unlike older POS systems that would only allow you to retrieve data with a device connected to the system, a cloud based POS system enables you to access this information anytime and anywhere. All levels of employees benefit from this increased access. Workers can log in remotely to check their schedules, managers can inspect inventory, and more.
Access to Data In Real-time
Not only can you access your data from virtually anywhere, but you can also access this information in real-time. If you have multiple locations or storefronts, you can say goodbye to the days of running between storefronts to gather and collate information. Your cloud based POS system is sharing data with you in real-time, giving you seamless access to what’s happening across all your branches. You can see all your real-time business updates, monitor sales as they happen, check what’s selling well today, etc., all from one centralized hub.
Handheld Devices for Waitstaff
It’s much more convenient for staff to meet the customers where they are, instead of having to remember orders and run back to a terminal somewhere else in the store. This helps reduce incorrectly keyed-in orders, boosting customer satisfaction. It also ensures speedy transactions where the customers can see that their orders have been placed and sent, removing any doubts from their minds about the quality of service. Having a handheld cloud based POS system device for your waitstaff also gives them more time during their shifts since they’re not having to run orders back and forth from the table to the kitchens. With the waitstaff available more in the front of the house, customer satisfaction increases alongside restaurant profits.
Self-Service Customer Kiosk
You can also choose to have self-service customer kiosks available throughout your store or at the table, allowing your customers to have complete control over their orders or purchases. In some industries, this can help you reduce staffing needs or shift staff to areas where they are needed most. A cloud based POS system self-service customer kiosk also allows you to promote additional sales to your customers by setting upsells and reminders inside the ordering process.
Integrate 3rd Party Apps (Such as DoorDash, Uber Eats, GrubHub, etc…)
The explosion of 3rd party apps has been a boon and a headache for restaurants everywhere. Yes, they help you provide food to more customers, but they also add extra platforms to maintain and tablets to juggle. Many cloud based POS systems have options to allow you to seamlessly integrate your 3rd party apps with your system. You get the benefits of running multiple extra apps and services all from one easy-to-use, streamlined platform. All your orders are in one centralized location, increasing efficiency. Some cloud based POS systems, like Revel, even offer built-in delivery & mapping, so you have complete tracking information in one place.
Easy Updates that Don't Break the Bank
It’s more important than ever to stay on top of software updates. Security updates are vital for any connected device these days. Cloud based POS systems allow you to quickly push out critical updates to all devices at once or even automatically, saving you the hassle of locating and manually applying updates to every device on your system. Updates download in minutes, and the information is pushed out immediately to all connected devices. Plus, with a cloud based POS system, your information is always backed up, protecting you in the event of a faulty update where you might need to roll back to an older version of the software.
Ease of Use
A cloud based POS system is much easier to use than a traditional POS system. The software and usage will be instantly familiar to anyone who’s used a smartphone or tablet. This ease of use ensures that everyone on the team can handle taking care of customers, easing the burden on management or lead servers. Also, with simplified systems, the waitstaff will spend less time wading through clunky menus, giving them more time to focus on attending to their customers.
Data is stored in the “cloud,” so you no longer need a back-office server
With a cloud based POS system, you no longer have to worry about backing up your data. Since the data is stored and synced into the cloud, your information can be easily restored in the event of a power outage or catastrophic hardware failure. You no longer need to maintain an on-premises back-office server to store your data.
Are You Ready to Get Started With a Cloud Based POS System?
Technology is helping revolutionize virtually every aspect of business – from how customers discover you to how they complete the sale.
Cloud based POS systems are one advancement that really helps give your business a leg up over the competition. You get increased security, greater ease of use, and multiple options for interacting with your customers.
Accessing the power of cloud integration also gives you more insights into your customer’s behaviors and the systems you have in place in your business. Allowing you to make more informed decisions that will help you increase profits and customer satisfaction.
There are multiple cloud based POS options available to you. It’s best to talk with someone who will take the time to understand your specific business needs to help match you with the right solution.