We're Hiring Driven Individuals!

Interested in a career with one of the biggest point of sale providers in the country? Come join the best team available!
 

Since 2012
DAVID KRAYNIK
Brand Manager

David joined the team in early 2012, after eighteen years working in the restaurant industry. With a strong background in restaurant operations & management, David is excited to bring a new perspective to the DBS team.

“There is a constant buzz here, everyone is driven and focused on producing the best work possible and providing Better Than Expected Service to our partners. It is a very rewarding place to work with fantastic ownership & employees .”
Slider

 

Our Mission Statement


“Empowering employees with new technologies to provide first class solutions to our partners.”

Core Values


  • INTEGRITY | adherence to moral and ethical principles; soundness or moral character; honesty
  • PASSION | a strong or extravagant fondness; enthusiasm, or desire for anything
  • ADAPT | to adjust oneself to different conditions; environment; etc.
  • INSPIRE | to influence, move or guide by divine inspiration; to impel

2019 Employee of the Year!


“Working at DBS has been one of the best decisions of my life. I really enjoy what we do here and the great team I get to work with!”

Clifton Schrock | Project Manager since 2012

 

Current Open Positions


Ready to succeed? Advance your career today!

Celebrating over 36 years of being in business, DBS has become one of the leading point of sale providers in the country. We have a strong presence in the Mid-Atlantic area, and our portfolio of over 2000 clients stretches coast to coast. DBS provides sales and support of various point of sale software technologies, computer hardware, credit card processing, security camera systems, and much, much more. Our products can be found in restaurants, hospitals, federal government agencies, and liquor stores. With the hospitality industry in high demand, our clients continue to want and use the latest technology needed to support their businesses. The entire DBS team is focused on its current mission to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive. Come join a smart, motivated team and work at a leading technology company as we continue to grow.

DBS has an immediate need to increase our Sales Department Team in the DE Area. If you are a confident and highly motivated individual looking for a great sales opportunity with uncapped earning and growth potential, come join our Sales team at DBS! We are seeking an energetic and entrepreneurial Inside Sales Rep to market our POS systems, credit card processing, mobile marketing solutions, and loyalty rewards programs to local businesses. Applicants must submit to a background check. Computer and/or restaurant experience is a plus although not required.

Customer Facing Primary Duties:

  • Identify Leads
  • Contact Prospects
  • Make Sales

Position Responsibilities:

  • Must have reliable transportation/clean driving record
  • Self-motivated, self-managing, and driven to plan and execute rigorous lead generation activities
  • Strong desire to finish and win
  • Strong work ethic and “can do” attitude
  • Conduct lead generations via tele-sales, direct mailers, and cold calling
  • Introduce products & services provided by DBS
  • Maintain & document all leads and cold calls
  • Follow up on all leads, provide pricing, and prepare quotes as needed
  • Engage customers to build effective long-term business relationships
  • Engage legacy accounts and introduce them to new products & services offered by DBS
  • Distribute marketing materials to prospects as needed
  • Efficiently manage prospect pipeline to produce the maximum amount of results
  • Create marketing campaigns around targeted verticals
  • Ability to proactively manage schedule and pipeline in order to meet milestones, goals, and quotas

DBS offers a competitive salary and benefits package including:

  • 401(k) Plan
  • Health
  • Aflac
  • Dental
  • Vision
  • Life
  • Disability
  • Paid Time Off
  • Company Cell Phone
To fill out our online application, click here

DBS is hiring point of sale system Customer Success Technicians. Applicants must have strong communication skills and submit to a background check. Basic networking knowledge is required. Restaurant experience is a plus although not required.

This is a rare opportunity to work on various point of sale systems for the biggest provider in the country. This is a full-time position with benefits provided.

This position is dynamic and provides a high level of support to all of our clients by effectively answering a high volume of support related calls and often is the first point of contact for customer’s interactions with the Customer Success Team. The ACD agent is tasked with triaging their concerns, and communicating with other team members to resolve service issues.

This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. This shift is 8:30 am – 5:00 pm Monday – Friday. Hours may vary based on project requirements. Must be able to work until project is completed. Applicant must be willing to participate in a rotating on-call shift. Salary is based on experience.

DBS offers a competitive salary and benefits package including:

  • 401(k) Plan
  • Health
  • Aflac
  • Dental
  • Vision
  • Life
  • Disability
  • Paid Time Off
  • Company Cell Phone
To fill out our online application, click here

Delaware Business Systems, Inc. has an immediate need to add a Point-of-Sale Support Technician to our team. Applicants must have a clean driving record, strong communication skills, and submit to a background check. Basic knowledge of network topology and the ability to troubleshoot and repair PC's is highly valued. Restaurant experience is a plus although not required.

This is a rare opportunity to work on various Point-of-Sale systems for the biggest reseller in the Mid-Atlantic. This is a full-time position with benefits provided.

This position is dynamic and provides a high level of service and support to all of our clients by effectively answering a high volume of support related calls as well as providing break/fix service onsite. In addition to that the Support Technician will also help deploy new systems to clients. Our Support Technicians are tasked with triaging their concerns, and communicating with other team members to resolve service issues.

This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. Must be flexible as schedule fluctuates to meet the demands of our customers. Hours may vary based on project requirements. Must be able to work until the project is completed. This position is primarily Monday through Friday, but occasional evening and weekend work is required. Applicant must be willing to participate in a rotating on-call shift. Salary is based on experience.

Position Overview:

Repair, maintain, troubleshoot, and install various types of POS hardware and software. Setup, configure, and troubleshoot networks, both wired and wireless. Provide phone support for the various types of software we sell.

Principal Duties and Responsibilities:

  • Be the face of DBS to our Clients when they require onsite support
  • Utilize existing and ongoing training to resolve customer issues
  • Know, Own, Solve the problem for the service orders you are assigned
  • Install and configure new and existing POS hardware and peripherals
  • Troubleshoot issues thoroughly and effectively in a fast paced environment
  • Provide assistance with software related issues
  • Stage equipment for new deployments
  • Provide first class phone support
  • Assist in repair and maintenance of customer’s hardware
  • Perform thorough documentation in CRM software for assigned work orders
  • Assist co-workers with special projects and tasks that are assigned
  • Ability to identify opportunities, develop strategies and implement creative solutions
  • Maintain a replacement part inventory, supplies, and tools needed to work on technical equipment utilized at the restaurant

Requirements:

  • Be Accountable: Whether you are documenting procedures, installing hardware on-site, or training a customer remotely be someone your teammates can rely on.
  • Product Expert: Be the expert in the field or on the phone by maintaining a comprehensive understanding of software, hardware, and know-how to troubleshoot when stuck.
  • Customer Service: Demonstrate exceptional customer service to clients both remotely and on-site. Going above and beyond for clients is the ONLY option.
  • Time Management: Complete all client implementations and requests according to department standards and project scope.
  • Creativity: As a frontline team member, you will be expected to continuously provide unique ideas to improve our product, process, and overall client experience.
  • Effective Communication: The ability to communicate effectively and frequently with our customers, our co-workers, and our upper management team.
  • Professionalism: The Support Technician should conduct themselves in a professional manner at all times.
  • Initiative: Internally motivated, self-starter, with advanced problem-solving skills.

DBS offers a competitive salary and benefits package including:

  • 401(k) Plan
  • Health
  • Dental
  • Vision
  • Life
  • Disability
  • AFLAC
  • Paid Time Off
  • Paid Holidays
  • Added Value Bonus Structure
To fill out our online application, click here
To fill out our online application, click here.