DBS has an immediate need to add an Install Technician to our growing team. If you have strong communication skills, enjoy technology, and have great customer service skills, this is the job for you! Applicants must also have a good driving record and submit to a background check. Computer and/or restaurant experience is a plus although not required. Basic knowledge of network topology and the ability to troubleshoot and repair PC's is highly valued. This is a rare opportunity to work on various point of sale systems for the biggest provider in the country. This is a full-time position with benefits provided.

This position is dynamic. Members of the installation department team are responsible for configuring, building, servicing, and offering local onsite support to customers in the Delaware, Maryland, Pennsylvania, and New Jersey markets. DBS is looking for additional help to maintain our high level of customer service as we continue to grow. Daily responsibilities include but are not limited to, servicing small networked systems, database entry, training end users, installation of computer hardware, phone support, and making repairs to hardware in our office and in the field. This exciting position will never be boring and will allow technicians to consistently learn new technologies and services. General operating hours are Monday through Friday 8:30 am – 5:00 pm. Hours may vary based on project requirements. Must be able to work until project is completed. Must be willing to participate in a rotating on-call shift. Salary is based on experience and generally falls between $45,000 and $52,000.

DBS offers a competitive salary and benefits package including:

• 401(k) Plan
• Health
• Aflac
• Dental
• Vision
• Life
• Disability
• Paid Time Off
• Company Cell Phone

Outside Sales Representative De Nj Pa Areas

Celebrating over 36 years of being in business, DBS has become one of the leading point of sale providers in the country. We have a strong presence in the Mid-Atlantic area, and our portfolio of over 2000 clients stretches coast to coast. DBS provides sales and support of various point of sale software technologies, computer hardware, credit card processing, security camera systems, and much, much more. Our products can be found in restaurants, hospitals, federal government agencies, and liquor stores. With the hospitality industry in high demand, our clients continue to want and use the latest technology needed to support their businesses. The entire DBS team is focused on its current mission to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive. Come join a smart, motivated team and work at a leading technology company as we continue to grow.

DBS has an immediate need to increase our Sales Department Team in the DE, NJ, and PA Areas. If you are a confident and highly motivated individual looking for a great sales opportunity with uncapped earning and growth potential, come join our Sales team at DBS! We are seeking energetic and entrepreneurial Outside Sales Reps to market our POS systems, credit card processing, mobile marketing solutions, and loyalty rewards programs to businesses in your assigned territory. Applicants must submit to a background check. Computer and/or restaurant experience is a plus although not required.

Customer Facing Primary Duties:

• Identify Leads
• Contact Prospects
• Make Sales

Position Responsibilities:

• Must have reliable transportation/clean driving record
• Self-motivated, self-managing, and driven to plan and execute rigorous lead generation activities
• Strong desire to finish and win
• Strong work ethic and “can do” attitude
• Conduct lead generations via tele-sales, direct mailers, and cold calling
• Introduce products & services provided by DBS
• Maintain & document all leads and cold calls
• Follow up on all leads, provide pricing, and prepare quotes as needed
• Engage customers to build effective long-term business relationships
• Engage legacy accounts and introduce them to new products & services offered by DBS
• Distribute marketing materials to prospects as needed
• Efficiently manage prospect pipeline to produce the maximum amount of results
• Create marketing campaigns around targeted verticals
• Ability to proactively manage schedule and pipeline in order to meet milestones, goals, and quotas

DBS offers a competitive salary and benefits package including:

• 401(k) Plan
• Health
• Aflac
• Dental
• Vision
• Life
• Disability
• Paid Time Off
• Company Cell Phone

Point Of Sale Support Technician Frankford De

Delaware Business Systems, Inc. has an immediate need to add a Point-of-Sale Support Technician to our team. Applicants must have a clean driving record, strong communication skills, and submit to a background check. Basic knowledge of network topology and the ability to troubleshoot and repair PC's is highly valued. Restaurant experience is a plus although not required.

This is a rare opportunity to work on various Point-of-Sale systems for the biggest reseller in the Mid-Atlantic. This is a full-time position with benefits provided.

This position is dynamic and provides a high level of service and support to all of our clients by effectively answering a high volume of support related calls as well as providing break/fix service onsite. In addition to that the Support Technician will also help deploy new systems to clients. Our Support Technicians are tasked with triaging their concerns, and communicating with other team members to resolve service issues.

This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. Must be flexible as schedule fluctuates to meet the demands of our customers. Hours may vary based on project requirements. Must be able to work until the project is completed. This position is primarily Monday through Friday, but occasional evening and weekend work is required. Applicant must be willing to participate in a rotating on-call shift. Salary is based on experience.

Position Overview:

Repair, maintain, troubleshoot, and install various types of POS hardware and software. Setup, configure, and troubleshoot networks, both wired and wireless. Provide phone support for the various types of software we sell.

Principal Duties and Responsibilities:

• Be the face of DBS to our Clients when they require onsite support
• Utilize existing and ongoing training to resolve customer issues
• Know, Own, Solve the problem for the service orders you are assigned
• Install and configure new and existing POS hardware and peripherals
• Troubleshoot issues thoroughly and effectively in a fast paced environment
• Provide assistance with software related issues
• Stage equipment for new deployments
• Provide first class phone support
• Assist in repair and maintenance of customer’s hardware
• Perform thorough documentation in CRM software for assigned work orders
• Assist co-workers with special projects and tasks that are assigned
• Ability to identify opportunities, develop strategies and implement creative solutions
• Maintain a replacement part inventory, supplies, and tools needed to work on technical equipment utilized at the restaurant

Requirements:

• Be Accountable: Whether you are documenting procedures, installing hardware on-site, or training a customer remotely be someone your teammates can rely on.
• Product Expert: Be the expert in the field or on the phone by maintaining a comprehensive understanding of software, hardware, and know-how to troubleshoot when stuck.
• Customer Service: Demonstrate exceptional customer service to clients both remotely and on-site. Going above and beyond for clients is the ONLY option.
• Time Management: Complete all client implementations and requests according to department standards and project scope.
• Creativity: As a frontline team member, you will be expected to continuously provide unique ideas to improve our product, process, and overall client experience.

• Effective Communication: The ability to communicate effectively and frequently with our customers, our co-workers, and our upper management team.
• Professionalism: The Support Technician should conduct themselves in a professional manner at all times.
• Initiative: Internally motivated, self-starter, with advanced problem-solving skills.

DBS offers a competitive salary and benefits package including:

• 401(k) Plan
• Health
• Dental
• Vision
• Life
• Disability
• AFLAC
• Paid Time Off
• Paid Holidays
• Added Value Bonus Structure

Point Of Sale Support Technician Wilmington De

Delaware Business Systems, Inc. has an immediate need to add a Point-of-Sale Support Technician to our team. Applicants must have a clean driving record, strong communication skills, and submit to a background check. Basic knowledge of network topology and the ability to troubleshoot and repair PC's is highly valued. Restaurant experience is a plus although not required.

This is a rare opportunity to work on various Point-of-Sale systems for the biggest reseller in the Mid-Atlantic. We are hiring part-time and full-time, but must include working Saturday and Sunday.

This position is dynamic and provides a high level of service and support to all of our clients by effectively answering a high volume of support related calls as well as providing break/fix service onsite. In addition to that the Support Technician will also help deploy new systems to clients. Our Support Technicians are tasked with triaging their concerns, and communicating with other team members to resolve service issues.

This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. Must be flexible as schedule fluctuates to meet the demands of our customers. Hours may vary based on project requirements. Must be able to work until the project is completed. This position is primarily Monday through Friday, but occasional evening and weekend work is required. Applicant must be willing to participate in a rotating on-call shift.

Position Overview:

Repair, maintain, troubleshoot, and install various types of POS hardware and software. Setup, configure, and troubleshoot networks, both wired and wireless. Provide phone support for the various types of software we sell.

Principal Duties and Responsibilities:

• Provide first-class phone support
• Be the face of DBS to our Clients when they require onsite support
• Utilize existing and ongoing training to resolve customer issues
• Know, Own, Solve the problem for the service orders you are assigned
• Install and configure new and existing POS hardware and peripherals
• Troubleshoot issues thoroughly and effectively in a fast paced environment
• Provide assistance with software related issues
• Stage equipment for new deployments
• Assist in repair and maintenance of customer’s hardware
• Perform thorough documentation in CRM software for assigned work orders
• Assist co-workers with special projects and tasks that are assigned
• Ability to identify opportunities, develop strategies and implement creative solutions
• Maintain a replacement part inventory, supplies, and tools needed to work on technical equipment utilized at the restaurant

Requirements:

• Be Accountable: Whether you are documenting procedures, installing hardware on-site, or training a customer remotely be someone your teammates can rely on.
• Product Expert: Be the expert in the field or on the phone by maintaining a comprehensive understanding of software, hardware, and know-how to troubleshoot when stuck.
• Customer Service: Demonstrate exceptional customer service to clients both remotely and on-site. Going above and beyond for clients is the ONLY option.
• Time Management: Complete all client implementations and requests according to department standards and project scope.
• Creativity: As a frontline team member, you will be expected to continuously provide unique ideas to improve our product, process, and overall client experience.
• Effective Communication: The ability to communicate effectively and frequently with our customers, our co-workers, and our upper management team.
• Professionalism: The Support Technician should conduct themselves in a professional manner at all times.
• Initiative: Internally motivated, self-starter, with advanced problem-solving skills.

DBS offers a competitive salary and benefits package including:

• Health
• Dental
• Vision
• 401(k) Plan
• Life
• Disability
• AFLAC
• Paid Time Off
• Paid Holidays
• Added Value Bonus Structure