Shift4 Dine ∙ Shift4 One ∙ Shift4 Venue
Get the DBS & Shift4 POS System:
The Next Generation of SkyTab POS
Shift4 POS (formerly SkyTab POS) is a modern restaurant management system designed to simplify operations, improve guest service, and increase profitability. As an authorized local Shift4 POS partner, DBS provides the fully rebranded Shift4 POS platform along with expert setup, personalized training, and local support, long after your system goes live. With cloud-based management, integrated payment processing, and no unnecessary middleware, Shift4 POS helps restaurants operate more efficiently while giving owners the insights and tools to grow with confidence.
GET A SHIFT4 POS DEMO(formerly SkyTab POS)
Ready to Upgrade Your System?
Experience DBS & Shift4 POS for Yourself
When installed and supported by DBS, you gain local expertise, hands-on training, and long-term support — not just software. Request a demo today and see how DBS & Shift4 POS can transform your restaurant.
|
|
|
|
|
|---|---|---|---|---|
|
Best Fit
Primary business type each platform is best suited for.
|
Quick Service Restaurants Fast Casual Payments-Focused |
Restaurants High-Volume Operations Full-Service |
Counter Service Small Restaurants Flexible Setups |
Full-Service Restaurants Fast Casual Independent Operators |
|
Ease of Use
How intuitive and easy the system is for staff to learn and operate.
|
||||
|
Quick Service & Fast Casual Fit
How well the platform supports speed of service, streamlined ordering, and efficient counter workflows.
|
||||
|
Online Ordering & Omnichannel
Seamless integration of online ordering, delivery, and multi-channel sales.
|
||||
|
Reporting & Business Insights
Real-time reporting, dashboards, and visibility into business performance.
|
||||
|
Built-In Marketing & Loyalty
Integrated tools for guest engagement, promotions, and retention.
|
||||
|
Hardware Flexibility
Ability to support different hardware setups across service styles.
|
||||
|
Integrations & Add-Ons
Ability to extend functionality with connected tools, apps, and operational add-ons.
|
||||
|
Scalability
Support for growth, multi-location expansion, and operational complexity.
|
||||
|
Payment Model
How flexible each platform is with payment processing and related cost control.
|
Shift4 Processing | Processor-Tied | Flexible | TouchBistro Payments |
|
DBS Advantage Complete setup, support & guidance - not just software |
Standard Setup Limited Guidance |
Standard Setup Limited Guidance |
Standard Setup Limited Guidance |
|
|
Step-by-Step Onboarding Guidance
Structured onboarding with a clear roadmap — not just setup instructions or self-guided implementation.
|
— | — | — | |
|
Customized Menu / Product Setup
Fully built and optimized by our team — not templated setups or manual entry left to you.
|
— | — | — | |
|
Tailored Hardware Configurations
Hardware designed around your workflow and environment — not one-size-fits-all bundles.
|
— | — | — | |
|
Professional Installation & Go-Live Support
Onsite installation and live support during launch — not remote-only activation or limited assistance.
|
— | — | — | |
|
Personalized Training & Local Support
Ongoing training and support from a dedicated team — not just help articles or general support lines.
|
— | — | — | |
|
Payment Processing & Advocacy
Strategic guidance to help reduce fees and avoid restrictive contracts — not just default processing setups.
|
— | — | — |
Comparisons are based on DBS’s experience, product knowledge, and typical use cases. Features and capabilities may vary by configuration and business needs.
Frequently Asked Questions About Shift4 POS
Whether you are researching DBS & Shift4 POS for your restaurant or retail business or wondering what happened to SkyTab POS, our FAQ section answers the most common questions about features, hardware, payment processing, implementation, and ongoing support.
What happened to SkyTab POS?
SkyTab POS was officially rebranded as Shift4 POS (specifically Shift4 Dine POS for the hospitality sector) to align the point-of-sale software directly with its parent payment processing network, Shift4. The transition combines the restaurant-grade hardware and software of SkyTab POS with the global merchant ecosystem of Shift4 into a unified commerce platform.
Is SkyTab POS now Shift4 Dine POS?
Yes. SkyTab POS is now Shift4 POS (specifically Shift4 Dine POS for the hospitality sector). While the core software interface and handheld terminals remain optimized for high-volume restaurant workflows, the system now carries the Shift4 POS name. All systemic cloud updates, software feature rollouts, and hardware expansions are now managed under the Shift4 brand umbrella.
Do existing SkyTab POS users need to replace their POS hardware?
No. Existing SkyTab POS users do not need to replace their workstations, kitchen display systems (KDS), or mobile handheld terminals. The rebranding to Shift4 POS is entirely a corporate software update and identity shift. Your current terminals remain fully compatible with all newly released Shift4 POS features and security patches.
What hardware options are available for Shift4 POS?
The Shift4 POS ecosystem includes modular, commercial-grade hardware pieces deployed based on operational workflow:
- Shift4 POS Workstation: A 14-inch touchscreen terminal for fixed counter service or server stations.
- Shift4 POS Handheld/Tablet: Compact 8-inch mobile devices supporting tableside ordering, EMV chip inserts, and contactless payments.
- Shift4 POS Self-Service Kiosk: Interactive consumer-facing touchscreens with automated upselling prompts.
- Shift4 POS Kitchen Display System (KDS): High-speed 16-inch or 22-inch digital kitchen screens replacing paper tickets.
How does DBS support businesses transitioning from SkyTab POS to Shift4 POS?
DBS ensures your transition to Shift4 POS is smooth and seamless with localized expertise, personalized guidance, and hands-on support. A few of our transition services include:
- Custom Menu Planning: We tailor every detail of your POS—from menus and modifiers to pricing and workflows—to fit your business.
- Onsite Go-Live Expertise: A DBS technician is with you during launch to guide your team and help ensure a smooth, successful first day.
- 24/7/365 Local Support: Around-the-clock access to our dedicated local team that knows your business and is ready to help whenever you need it.
Does Shift4 POS integrate with third-party delivery apps?
Yes. Shift4 POS features native, bi-directional integrations with leading third-party marketplaces including DoorDash, Uber Eats, and Grubhub. Digital orders bypass manual staff re-entry, flowing straight from the marketplace app into the Shift4 POS software and directly to the kitchen prep stations.
Can Shift4 POS process cryptocurrency payments?
Yes. Shift4 POS supports secure cryptocurrency transactions via its integrated Shift4 payment infrastructure. This feature allows merchants to broaden consumer payment flexibility by accepting digital assets alongside traditional EMV cards, Apple Pay, and Google Pay terminal transactions.
What is the Shift4 POS InCharge Mobile App?
The Shift4 POS InCharge Mobile App is a real-time management dashboard built for restaurant owners and operations managers. It provides mobile visibility into live net sales performance, active ticket labor costs, server metrics, and multi-location comparisons without requiring access to a back-office desktop computer.
Will processing rates or merchant agreements change due to the Shift4 POS rebrand?
No. Your core merchant agreement, transaction fees, and credit card processing rates remain unaffected by the name change. Shift4 continues to operate as the direct, end-to-end payment processor for the platform, ensuring zero disruption to daily batches, funding timelines, or transaction routing.
