DBS is hiring point of sale system Customer Success Technicians. Applicants must have strong communication skills and submit to a background check. Basic networking knowledge is required. Restaurant experience is a plus although not required.
This is a rare opportunity to work on various point of sale systems for the biggest provider in the country. This is a full-time position with benefits provided.
This position is dynamic and provides a high level of support to all of our clients by effectively answering a high volume of support related calls and often is the first point of contact for customer’s interactions with the Customer Success Team. The ACD agent is tasked with triaging their concerns, and communicating with other team members to resolve service issues.
This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. This shift is 8:30 am – 5:00 pm Monday – Friday. Hours may vary based on project requirements. Must be able to work until project is completed. Applicant must be willing to participate in a rotating on-call shift. Salary is based on experience and generally falls between $31,000 and $38,000.
DBS offers a competitive salary and benefits package including:
- 401(k) Plan,
- Paid Time Off
- Company Cell Phone