DBS Point of Sale

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Careers

We are currently seeking employees in the following areas:
Customer Success Technician
 DBS is hiring Point-of-Sale system Customer Success Technicians. Applicants must have strong communication skills and submit to a background check. Basic networking knowledge is required. Restaurant experience is a plus although not required. This is a rare opportunity to work on Digital Dining, FuturePOS and other POS Software systems for the biggest provider in the country. This is a Full time position with benefits provided. 

This position is dynamic and provides a high level of support to all of our clients by effectively answering a high volume of support related calls and often is the first point of contact for customer’s interactions with the Support department. The ACD agent is tasked with triaging their concerns, and communicating with other team members to resolve service issues.

This exciting position is never slow and allows technicians to consistently learn new technologies, services, and greatly improve existing troubleshooting and interpersonal skillsets. There are also numerous opportunities to interact with different customers and businesses in this environment. General operating hours are Monday through Friday 8:30 am -- 5:00 pm. Hours may vary based on project requirements. Must be able to work until project is completed and be willing to participate in a rotating on-call shift.

DBS offers a competitive salary and benefits package including 401(k) plan, health, dental, vision, life, disability coverage, and paid time off. Salary is based on experience and generally falls between $30,000 and $38,000.

If you are interested in applying please fill out our online application and include your resume. 

To fill out our online application, click here

Project Manager

DBS has an immediate need to add a Project Manager to our team. If you have strong communication skills, enjoy technology, and have great customer service skills, this is the job for you! Applicants must have a good driving record and submit to a background check. Computer and/or restaurant experience is a plus although not required. Basic knowledge of network topology and the ability to troubleshoot and repair PC's is highly valued. This is a rare opportunity to work on FuturePOS, Digital Dining, and other POS systems for the biggest provider in the country. This is a full-time position with benefits provided.


This is a completely dynamic position, The Project Management team is responsible for configuring, building, testing, training, installing, servicing, and offering local onsite support to customers in the Delaware, Maryland, Pennsylvania, and New Jersey markets. DBS is looking for additional help to maintain our high level of customer service as we continue to grow. Daily responsibilities include but not limited to, servicing small networked systems, database entry, phone support, and making repairs to hardware in our office and in the field. Project Managers are also responsible for seeing projects through start to finish with clients, including supporting Live and After Live onsite detail. This exciting position will never be boring and will allow technicians to consistently learn new technologies and services. While general operating hours are Monday through Friday 8:30 am -- 5:00 pm, hours for this position is based solely on project requirements Hours may vary based on project requirements. Must be able to work until project is completed. Must be willing to participate in a rotating on-call shift.

DBS offers a competitive salary and benefits package including:

·       401(k) plan,

·       Health

·       Aflac

·       Dental

·       Vision

·       Life

·       Disability

·       Paid time off

·       Company cell phone

 

To fill out our online application, click here

To fill out our online application, click here

Contact Us Today

We can help you make a decision about the best POS solution to meet your business needs.